Privacy policy

Privacy Policy

Last Updated: June 2026

At LyraGlow™, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase our products, or otherwise interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

To provide our products and services, we may collect the following information:

Personal Information You Provide

When you place an order, contact us, or interact with our website, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment confirmation details

  • Customer support communications

  • Information related to your purchases and returns

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Website usage information

  • Pages viewed and actions taken on our site

  • Referral sources and traffic data

This information helps us improve our website, customer experience, and overall service quality.

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate regarding purchases, returns, and account updates

  • Improve our products, services, and website functionality

  • Prevent fraud and maintain website security

  • Send promotional emails and marketing communications (you may unsubscribe at any time)

  • Comply with legal obligations

Cookies & Tracking Technologies

Like many online retailers, LyraGlow™ uses cookies and similar technologies to improve website functionality, remember your preferences, analyze website traffic, and provide a better shopping experience.

You may disable cookies through your browser settings, although some features of the website may not function properly as a result.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers solely for business purposes, including:

  • Payment processing providers

  • Shipping and fulfillment partners

  • Customer support platforms

  • Website hosting providers

  • Analytics and marketing service providers

These providers only receive the information necessary to perform their services on our behalf.

Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send you updates, special offers, product information, and promotional content.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Data Security

We implement reasonable security measures designed to protect your personal information.

While we take data security seriously, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

  • Provide our services

  • Complete transactions

  • Meet legal and regulatory obligations

  • Resolve disputes

  • Enforce our agreements

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your data

  • Correction of inaccurate information

  • Deletion of personal information

  • Restriction of processing

  • Withdrawal of consent

  • Data portability where applicable

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our website and products are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children.

International Users

Your information may be processed and stored in countries outside your country of residence, including locations where our service providers operate.

We take reasonable measures to ensure your information receives appropriate protection in accordance with applicable privacy laws.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with a revised "Last Updated" date.

Your Privacy Matters

At LyraGlow™, we believe your personal information should be treated with care, transparency, and respect.

We are committed to safeguarding your privacy and providing a secure shopping experience every time you visit our website.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:

LyraGlow™ Customer Support
Email: support@lyraglows.com

We are committed to responding promptly and assisting you with any privacy-related inquiries.